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Need some short term HR support?  Some clients want 'hands on' HR support to work on time-bound projects; or to access our services over a longer time period with a fixed hourly rate.  Fees are flexible, and are based on the complexity of your specific requirements.  Our reputable HR consultants respond quickly to urgent requests - or can take responsibility for a long term, strategic project.  And we work seamlessly with the LAW legal team to deliver a successful outcome.

Here are some of the types of projects we deliver.  If your organisation has a different requirement, please get in touch to see how we can help.

Human Resources Strategy

Succession planning can be crucial in ensuring that organisations identify and grow talent to fill senior roles. Effective planning ensures business continuity and is a useful tool in motivating and retaining key employees. We can support by designing an appropriate structure tailored to your business needs.

Regardless of the size of your organisation, an HR strategy aligns your business objectives with your people strategy in a considered and structured way.  Our HR team work with you to identify

  • Current state and future goals
  • Plan to achieve the desired outcomes
  • The capability you need to meet your business objectives 
  • The people programs and initiatives needed to attract the right talent


Bespoke services for board members:

  • Conducting a governance and planning review
  • Understanding the role of a board member
  • Excellent chairing skills
  • The board as an employer
  • Board health & safety responsibilities

HR & Compliance

LAW can help an organisation to complete a HR audit which is a review current of employee documentation, policies and handbook enabling clients to keep up to date with current legislation. A HR audit can also identify any areas of improvement, thus enhancing business efficiency.

  • We can review and update your existing documentation and provide a comprehensive report on compliance
  • Create new policies and robust processes, to ensure that your business is compliant, and that any documentation reflects your values and culture

Pay & Reward

Remuneration is a key factor employees consider when looking for work, and a Company's stance on reward should be a considered and intentional strategy designed to attract the right candidates, as well as retain and motivate existing employees.

LAW can support in this decision making and can also offer a review of what you currently have in place and help with the design of a pay strategy, tailored to your industry and ensuring legal requirements are met. LAW can also offer more general support with payroll, pay and reward reviews.

We can provide:

  • Job evaluation
  • External pay benchmarking 
  • Total reward reviews
  • Design and development of pay structures
  • Executive pay reviews

Recruitment & Selection

People are an organisation’s most valuable asset and whether to facilitate growth or natural churn, finding the time to carry out an effective recruitment process can be a challenge in many SME environments. A good recruitment exercise should be a positive experience for candidates, building a trusted relationship from the start. As such, it is essential that those involved have the relevant skills and awareness of relevant discrimination legislation and current equal opportunities practices. LAW can support by running the recruitment exercise as a project managment, at any stage. Whether shortlisting candidates, carrying out initial interviews or assessing candidates against scoring matrices, we can support you find the right people for the role.

We can:

  • Help with the whole recruitment and selection process, from start to finish
  • Develop job descriptions and person specifications 
  • Create and process application forms
  • Help with the shortlisting process
  • Support with the interview and assessment process
  • Issue employment offers and onboarding support


LAW provide independent support to employers at all levels - from day to day conflicts, to relationships that have broken down at executive board level.  Our certified mediators can work with individuals or groups of individuals to resolve conflicts in the workplace, while avoiding the more formal routes of disciplinary and grievance.


In appropriate cases, we can be called upon to carry out formal grievance or disciplinary investigations on behalf of employers. This can include the interviewing of witnesses, gathering of documentary evidence and production of a full written report which can then be used as the basis for further formal action.

Attendance at meetings 

Disciplinary or grievance hearings can be daunting experiences even for senior managers, and particularly when faced by a well informed employee representative.  Our HR consultants can attend the hearing, along with the manager, to ensure that the meeting is conducted correctly.  Alternatively, we can be appointed to chair the meetings and come to a decision on the outcome.  We also support or chair Appeal Meetings.


Performance Management & Staff Engagement

Managers and leaders are often busy and prioritising feedback sessions can be challenging. We can design processes that work for the business and your employees, in a style that suits your company culture. Whether implementing a new formal appraisal process or supporting managers in giving informal feedback, we can work with you to put in place the right solution and provide training and guidance for managers.

“employee engagement is about positive attitude and behaviours leading to improved business outcomes” (Engage for Success, 2019). There are numerous benefits to having an engaged workforce including improved retention, decreased sickness rates and enhanced productivity. At LAW we utilise a robust Employee Engagement Survey which takes a multi-faceted approach to analyse an organisations staff engagement. Our team of experiences HR professionals can provide guidance on enhancing staff engagement tailored to individual organisational needs.

  • The development of appraisal and performance management processes
  • Development of an engagement strategy, including measuring and improving
  • Development of competency frameworks
  • Culture change management

Absence Management

If your organisation is to remain productive and competitive, absences should be managed properly. Whether you have a formal sickness absence policy in place or not, we can help with its design and implementation.

Bullying & Harrassment

Although it’s something that no organisation would want, bullying and harassment in the work place does happen. It’s important to have the right policies and procedures in place to protect your employees and ensure your managers know how to deal with the allegations in a fair and legal manner. We can support you with designing the policy and carrying out the relevant training and investigations when required.


There will be occasions when your employees are not performing as you need them to, for a variety of reasons. LAW can support you with implementing the correct policies and managing any capability procedures. This includes guidance on initial conversations, implementation of performance improvement plans, and support through any potential terminations.

Coaching & Mentoring

Enhancing individual skills, knowledge and work performance is key to ensuring organisational productivity. Coaching & mentoring are increasingly popular tools organisations are utilising to nurture talent. Coaching is non-directive and usually a shorter term project management on specific goals and development areas where individuals are encouraged and guided to identify areas of improvements and explore solutions. Mentoring is a longer relationship whereby staff benefit from learning from a more experienced person.

Disciplinary & Grievance

Disciplinaries and grievances are never a pleasant matter for an employer to have to deal with, but it can be even harder within an SME environment where colleagues work closely together, and on many occasions, issues are ignored until it’s too late to resolve the matter. By having a policy in place and ensuring it is followed, small matters can be dealt with quickly before they escalate, and employers can reduce the risk of tribunal claims against them. Often, managers within SME’s can feel conflicted when dealing with these matters. We can run the disciplinary or grievance from start to finish, including carrying out all relevant investigations, and make a decision on the outcome in an impartial and objective manner.


If staff feel discriminated against, undervalued or ‘singled out’ within their working environment, the costs of recruitment and training can significantly increase, as well as the risks surrounding complaints and tribunal claims. This can cause unnecessary disruption in the day to day, and Business reputations can be damaged. Therefore, it is important to encourage a greater awareness and understanding of the different protected characteristics under the Equality Act, alongside tackling discrimination. At LAW we have the experience and expertise to help with supporting managers gain a better understanding of what discrimination at work is and how to prevent it. Consequently, helping to reduce the risks of discrimination complaints and tribunal claims.

Equality & Diversity

Equality is ensuring individuals are not treated differently or less favourably, whereas diversity recognises, respects and values individual difference by promoting an inclusive culture so individuals can reach their full potential. At LAW we work with organisations to evaluate and establish frameworks and nurture behaviours that promote equality & diversity.

Family Friendly

Recognising that people have responsibilities outside of work, whether it be young children or elderly parents, in order to attract and retain talent organisations are benefiting from being more family friendly. Whether it be introducing flexible working arrangements or providing insights from different sectors LAW can support with expert knowledge.

Gender Pay Gap

As of 2017, firms with more than 250 employees have to publish figures about their gender pay gap and there are talks of expanding this to include firms with more than 50 employees. Whether you fall into this category or not, we can provide greater clarity on your business requirements and build a gender pay gap report and action plan.

Human Resources Surgery

In SME environments, having a full time HR resource can be an ineffective use of time. We offer our clients the option of an HR Surgery, whereby we attend your offices at regular intervals. During these allocated times, we can offer a range of services, from coaching and mentoring, support for line managers or HR administration. Whether you want to realign your Company culture, or build a "Face of HR", we can design an HR resource suited to your businesses needs.

HR System Implementation

A HR system is an efficient, secure and environmentally friendly way to store employee data. LAW can plan or carry out a HR system implementation, ensuring clients stay on track and within budget. Implementing in phases to ensure a review of progress and system testing to create a high return for all end users. LAW will ensure data security and remaining GDPR compliant.

Meditation & Arbitration

There will inevitably be occasions when members of your team clash, however through mediation or arbitration small disputes can be successfully resolved before matters escalate, or before formal grievances are invoked.


Onboarding is the process by which staff are integrated within an organisation. At LAW we can provide frameworks and guidance on how to manage the early stages of a new employee.

Psychometric Assessments

Whether used as part of the recruitment process or as a tool for management development, psychometric assessments can provide useful insights into working styles, personality types and traits. At LAW , we are certified practitioners of the Thomas International psychometric testing (PPA, GIA, EI) & Myers Briggs (MBTI) which can be applied in a range of circumstances to ensure your organisation employs the right people and continues to manage them in the right way.


When moving employees into management positions, how to actually be an effective manager is often overlooked. We can deliver training at all levels from business leaders to front line managers, supervisors and HR professionals on topics such as people management, managing teams, and all other aspects of employment.

Other consultancy services

We can also provide support with:

  • Staff surveys
  • Handling maternity and Shared Parental Leave
  • Building resilience and managing stress


Don’t see what you're looking for? Contact us to discuss exactly what you need.

Send an enquiry to Stephanie

My team are proud of our track record, with many businesses telling us they see us as part of their organisation.  Our clients really value our hands-on support, which leads to lasting and successful partnerships.  Working seamlessly with LAW's employment law team, we provide expert HR support where and when it's needed.

Stephanie Robinson Head of HR Services

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