On a long-term basis, our HR clients receive hands-on support which can include:
A designated HR Consultant
Your HR Consultant will ensure they are fully familiar with your business and its specific challenges. You will have the direct contact number for your HR Consultant. And if they are out of the office, any ongoing urgent issues will be passed to an equally qualified colleague, so you don't have to wait for a response, allowing you to have peace of mind.
Unlimited support, or banked hours
Whatever you need, we can do it. Many of our clients choose to work with our HR team on an unlimited basis - we simply agree a fixed fee at the start of our partnership, and our clients can speak to us as often as they need. For other clients we will agree an amount of retained HR consultancy time in the form of ‘banked hours’ and spread this over the contract period to be used flexibly as required. HR consultancy services can vary from your HR Consultant taking complete responsibility for handling an HR matter from start to finish, or actively supporting your internal management team. And we can cover everything you would imagine an internal HR team would cover – starting with day to day operational human resource management, such as policies and procedures; handling disciplinary and grievances; absence issues; performance management and training; through to more strategic HR management such as pay and reward; job evaluation; culture; staff engagement; learning & development plans; drafting settlement agreements; negotiating exits; handling TUPE transfers and attendance at board meetings.
24/7/365 advice from the wider HR team
You and your team will have access to the full human resource management team through a direct advice line number meaning that, even in the absence of your designated HR Consultant, you will be able to access HR advice at any time. Our team work collaboratively, giving you the combined expertise of a large and experienced HR team.
Backup from LAW’s in-house legal team
The HR At Work team work closely with LAW’s employment lawyers, giving you the benefit of ongoing HR support backed up by a first-rate team of employment lawyers.
HR documentation healthchecks
Your HR Manager will carry out a thorough review of your employment contracts, policies, procedures and other employee related documentation. We will set out any areas where you are not compliant with the law, and provide suggestions for improvements and best practice. As part of getting to know your business, your HR Consultant will ensure your documentation reflects your company values and the way you work.
We scan the horizon so you don't have to. During the year, where there are significant legal and human resource management changes that affect your business, we'll make you aware of them so you're always ahead of the curve.
Online Client Area
You and your team will have access to a secure online area where you can access style documentation including letters, contracts, policies, guidance notes and more. Your HR Consultant can help tailor these documents to your own specific needs. When you log on, we'll tell you what's changed since your last visit.
Employment Tribunal Insurance
We are able to provide comprehesive cover through the Law At Work Employment Practices Liability Insurance. The LAW employment solicitors will manage all claims ensuring a seamless approach to any litigation work. Further details of the insurance can be found here.
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