Two social workers employed by London Borough of Brent visited the home of a vulnerable child to carry out a child safety plan assessment. While note-taking, both social workers were struck over the head with a metal object by the mother, resulting in one of them being knocked temporarily unconscious.
The investigation by the Health and Safety Executive found the local authority employer failed to follow its corporate lone working policy or violence and aggression guidance. No risk assessment was completed and staff were not trained accordingly. London Borough of Brent also failed to add an aggression marker to make the social workers aware of the hazards posed by the mother who was known to have a history of violence.
London Borough of Brent of Brent Civic Centre, Wembley pleaded guilty of breaching the Health & Safety at Work etc. Act 1974, section 2(1) and were fined £100,000 and ordered to pay costs of £10,918.8
If your business has employees who may find themselves in a similar position how robust is your Lone Worker arrangements?