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Grenfell Inquiry Highlights Deficiencies in Emergency Plans and Tenant Information

BY Michelle Sneyd
Health & Safety

The Grenfell Inquiry has heard that the firm that ran Grenfell Tower waited more than two hours before forwarding a list of residents to firefighters, part of which was “15 years out of date”, and that key parts of an emergency plan drawn up by Kensington and Chelsea Tenant Management Organisation (TMO) had not been updated since February 2012.

The Inquiry also heard that emergency service responders did not receive a list of the tower residents for 7 hours after the fire broke out and that the lack of a building plan in the tower lobby was a “major deficiency”.


The inquiry was shown excerpts of an emergency plan which not been updated for 15 years, did not reflect the building’s refurbishment, and did not contain the correct number of vulnerable tenants who live in the building.


The chief executive of the tenant management organisation (TMO) at the time of the fire advised the Inquiry that the TMO had played no significant role in the response to the fire because the council had greater resources. “Having dealt with some similar emergencies, there’s just no way our plan could deal with that event,” he said. “Although we are a reasonable-sized organisation with 10,000 homes, we just don’t have the resources or the authority.  The police, the fire brigade and the local authority had taken over.”


He added: “At the time, we could motivate and mobilise the staff to fit into RBKC’s plan and support it as it goes forward. We had nothing else to offer at that stage. My responsibility was to help as much as possible. I was not part of the emergency plan. RBKC was running things.”

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