Testimonials

We count ourselves fortunate to have built excellent relationships with clients in the private, public and voluntary sectors throughout the UK.  No matter how large or small your organisation is or where you are based, Law at Work strives to provide an unequalled service.

What follows is what some of our clients say about us. We are grateful to those who have agreed to our using their testimonials on our website.

Testimonials

  • What strikes me about Law At Work is that they’re genuinely interested in our organisation. They’re a people orientated business and there’s always someone available at the end of the phone. LAW’s fixed fee approach means I don’t have to weigh up what a call might cost me against the potential damage to the school of not taking advice. I’m delighted with the kind of advice we get. The LAW team are always honest when they need time to think issues through, and they always come back to us quickly. Sometimes we get a range of options, along with an excellent push in the best direction.

    Janice MacNeill,
    Principal, Donaldson’s School, Linlithgow

  • Prior to partnering with Law At Work we'd been taken to tribunal and found it unpleasant and expensive. Since taking LAW's employment law service we have kept well clear of the tribunal, despite making big changes to the way our business works. The LAW team are always available, and they give exactly the right mixture of legal and commercial advice, and keep us up to date as the law changes.

    Andrew Martin,
    Managing Director, J G Martin Plant Hire Ltd, Glasgow

  • Law at Work has an exceptional health and safety service. It is enormously reassuring to know that that our health and safety documentation is up to date and I can call upon an expert adviser for assistance at any time.

    David Ingham,
    Finance Director, jmarchitects

  • As a well-established organisation, ESPC had allowed inconsistencies and gaps to creep into its employment policies and contracts.  LAW helped identify the issues and correct them. They continue to provide a personalised service which has enabled us to concentrate on building the core business without the distractions and resources required to address our HR requirements.  Having LAW on our side has also allowed us to budget effectively safe in the knowledge that we are covered for most eventualities.

    Malcom Cannon,
    Chief Executive Edinburgh Solicitors Property Centre

  • We were very pleased with the support we received from Law At Work around developing our HR function. In particular, we were delighted with the help we received when we were negotiating recognition agreements with the unions. Having someone from LAW with us at the negotiating meetings was a great comfort, and gave us confidence in an area where we had limited expertise.

    Janice MacNeill,
    Principal, Donaldson’s School, Linlithgow

  • Search has been a LAW client since 2002 and has developed an effective business relationship.  We view the advisers at LAW as an extension of our own HR department.  Their advice is quick, professional, relevant to our business and commercial.  The fixed fee arrangement is a cost effective way of ensuring that all members of our HR team have access to the support that they need.  The employment team is exceptional and because we trust them to deliver a high quality service we have no hesitation in recommending them to our clients.

    Kathryn Boyd,
    HR Director, Search Consultancy Ltd, Glasgow

  • I can't speak highly enough about the service offered by Law at Work. The advice and support is excellent and very quick. No matter how short the notice that we give LAW, they are always on hand to assist. The legal advice is excellent but of equal importance is the commercial focus and clarity that LAW bring to any issue.

    Karen Lannigan,
    Head of HR, Creative Scotland

  • The Law at Work employment law service offers us sensible, commercial advice.  The advisers know our business and provide prompt, clear and practical input built around our specific needs.  Our employment documentation is regularly reviewed, and as the law changes LAW ensures that it is kept up to date.

    Having a working knowledge of employment legislation, the LAW service is not one that I would have necessarily sought, had it not been in place when I joined jmarchitects.  After experiencing first hand the levels of service and assistance, I consider it provides great value for money and I have had no hesitation in subsequently renewing the service.  Even people who consider themselves HR literate will find that LAW provides a highly cost effective risk management service.

    I have no hesitation in recommending both the employment law and health & safety services offered by LAW.

    David Ingham,
    Finance Director, jmarchitects, www.jmarchitects.net

  • The LAW advisers have taken the time to get under the bonnet of our business and find out how it works. They are thoroughly professional and commercially focused. Since taking on the employment law service in 2003, I have seen my staff benefit from the assistance that they receive from LAW and develop their own knowledge of HR issues. The regular feedback I receive from LAW in relation to our usage of the service allows me to monitor the development of my team.

    LAW takes the worry of employment law off my desk, safe in the knowledge knowing that my staff are receiving excellent advice and support. That peace of mind is priceless, freeing me up to concentrate on running my business.

    Donald Carmichael,
    Managing Director, McConechy's Tyre Service Ltd

  • LAW provides straightforward, objective advice to IKEA.  The team understand our business and values and weigh up with us the options and risks of any proposed course of action.  As external advisers, I trust LAW to deliver high quality advice to me and my team. They reinforce our confidence when dealing with tricky HR issues.  LAW are proactive, quick to respond and commercial in their outlook. They provide great value for money, and I have no hesitation in recommending them.

    Linton Scarborough,
    Store Manager, IKEA (Edinburgh)

  • I believe that our relationship with LAW is a strategic business partnership rather than simply a contractual arrangement.  The LAW team has an in depth knowledge of both the Third Sector in general and the Wise Group specifically.  If our dedicated legal manager is unavailable, we know that we can rely on any member of the team to step in. The advice is speedy, high quality and above all commercial.  The service represents excellent value for money.

    Laurie Russell,
    Chief Executive,The Wise Group (Glasgow)

  • One of the outstanding aspects of my company’s relationship with Law At Work is the personal service we receive. Prior to partnering with Law At Work we’d been taken to tribunal and found it unpleasant and expensive. Since taking LAW’s employment law service we have kept well clear of the tribunal, despite making big changes to the way our business works. The LAW team are always available, and they give exactly the right mixture of legal and commercial advice, and keep us up to date as the law changes. It’s great to know exactly where we stand, and to enjoy certainty about our legal fees. I would recommend LAW to any business looking for an employment law supplier.

    Andrew Martin,
    Managing Director, J G Martin Plant Hire Ltd (Glasgow)

  • Law At Work’s training has always been extremely practical. It’s delivered by people who have developed a deep understanding of our business, our culture, and our people, and that’s of crucial importance to me.

    Gerry Savage,
    Retail Director, Farmfoods Ltd, Cumbernauld

  • Connect Communications was Law at Work's first ever customer in 2001. Ten years later we remain with them which is testament to the level of service they offer. They have helped us enormously over this period as we've expanded from eight to 30 plus staff and have needed solid HR and employment law advice as a result. If anyone is looking for professional advice then Law at Work is your answer.

    Alan Ramsay,
    MD, Connect Communications

  • We are really pleased with the relationship we have with Law At Work. I see LAW as a mature organisation which takes a balanced approach to the wide range of issues we raise with the legal team. The advisers are extremely responsive and their advice is always practical, understandable and realistic. As the relationship has developed the advisers seem to know intuitively whether we want legal or practical advice: in most cases it is often a combination of the two. The LAW team are very approachable, and I have confidence that our needs are being cared and catered for personally, and very cost effectively.

    Graham Able,
    Chief Executive, Alpha Plus Group Ltd (London)

  • I have found the advice and compliance service that Law At Work provides to Scotbet to be of a high standard.  I believe that our Legal Manager knows and understands our business, and that makes the service feel more personal.  I believe the investment made in this service to be invaluable.

    Jenna Whitson,
    Payroll Administrator, Scotbet

  • From our Glasgow head office Chardon Management Ltd manages a large portfolio of hotels across the UK & NI. We have used the services of Law At Work for more than five years and have found the team to be highly supportive of our business needs. Their knowledge of the culture of the hotel industry helps ensure their advice is set in the right context. They invariably assist us to resolve employment issues to our satisfaction while ensuring we adhere to good practice and remain within the law.

    The team are approachable and down to earth and make time to explain processes and procedures without making our Managers feel that they should have known the answer. Regardless of how much or how little you know about employment law, LAW provides everything you need to deal with any employment issue.  LAW’s help with drafting and proofing documentation provides confidence and reassurance to both our Managers and the Company that situations are being handled correctly. This is supported with the provision of advice and regular updates on our company's HR policies and procedures.

     In short, their approach supports our values as a fair employer and is an excellent cultural fit with our hotel and licensed trade operations.  We would have no hesitation in recommending them to other businesses.

    Alison Muir,
    Director of HR & Training, Chardon Management Ltd (Glasgow)

  • My team recently attended an excellent Law At Work mock tribunal focusing on equality.  The standard of the parties involved and the facilitation was exceptional.  As a result of this we have identified gaps in our policies and knowledge which we are addressing with the help of the LAW training team

    Malcolm Cannon,
    Chief Executive, Edinburgh Solicitors Property Centre

  • We here at Royal Blind highly value the expertise and training events provided by LAW, we have been clients for some 9 years and are aware of the benefits received by being one of your clients. The personal touch gained by knowing who you are speaking to, who your client manager is takes the stress out of problems which may arise.

    Bob Howden,
    HR Manager, Royal Blind

  • From Farmfoods point of view Law At Work’s unique selling proposition is the effort and time that LAW has put into getting to know our business. They know what we’re about, who we employ, and how we run our company. We’ve a very small HR department given the size of our workforce, and we need – and get – advice that’s expressed clearly and simply, and geared to our commercial aims. We’re a cost conscious organisation and the LAW approach to costs is ideal for us. We know broadly what we’re going to spend at the beginning of each year.

    Gerry Savage,
    Retail Director, Farmfoods Ltd, Cumbernauld

  • We particularly like the concise and practical advice given by Law At Work concerning employment law issues and also appreciate their totally supportive approach in all areas of Health & Safety.

    Simon Nicholson,
    Financial Controller, Pineapple

  • As a company which runs a number of schools & colleges, health & safety can easily become one of the issues that keeps me and my colleagues awake at night! We are extremely impressed with the bespoke health & safety management system which Law At Work has prepared for us. Although initially daunting in size and detail, LAW have managed to present a really wide reaching range of materials, forms and guidance notes in clear English, free from unnecessary jargon. This has been the key to a seamless implementation across the schools & colleges. Once rolled out across the group, the heads and principals soon discovered that it was not only fit for purpose but tailor made for the needs of nurseries, schools and colleges in an appropriate and easy to understand format.

    Graham Able,
    Chief Executive, Alpha Plus Group Ltd (London)

  • I'm an HR professional, not a Health & Safety expert. Since partnering with Law At Work, we have clear direction and focus so that compliance with Health & Safety is now achievable. Law At Work allow us to achieve our business objectives - they're our safety net.

    Carmel Liddell,
    Senior HRM, The Action Group

  • The Law At Work team regularly audits and updates our Health and Safety and HR policies and practices, giving us the peace of mind that we’re compliant with current legislation and case law.

    The advisory service is open when we are, providing valuable support to our management team, greatly reducing the time and stress involved in addressing HR and Health and Safety issues.  Their legal manager and health and safety manager guide us through specific issues step-by-step, giving managers the confidence to deal with new or difficult situations.

    David Carey,
    General Manager, The Galleon Centre

  • We have used the Law At Work service for our H&S advice since 2005.  Your team is approachable, pragmatic and highly knowledgeable and it is unlikely we will want to move provider as long as this approach is maintained.  LAW has provided valuable support and advice to the business.  All in all you should be proud of the service you provide.

    Wendy Pollock,
    HR Manager, Corona Energy (London)